Terms and Conditions

Villa Azur

Villa Azur
Accommodation
Les Issambres
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Terms and Conditions

 

Terms and conditions

Booking contract.

  1. Please read the booking conditions carefully, since they  set out the terms and conditions between you (the person signing the booking as party leader, and all the other members of the party on whose behalf he or she signs) and Mr & Mrs M Ewer.
  2. You must be aged 18 years or over when the booking is made and you are responsible for the payments under this contract and for ensuring that all members of your party comply with these terms and conditions.

 Payment.

  1. The booking form must be accompanied by the appropriate booking deposit of 30% of the total cost. This is a non- refundable deposit.
  2. The balance of the booking price must be paid at least 8 weeks prior to the arrival date, failing which we reserve the right, to treat the booking as cancelled by you and cancellation charges will apply (please read cancellation charges) or we may make a late payment charge of up to 2% of the overdue balance.
  3. If booking within in 8 weeks of arrival the full amount is payable on booking.
  4. Payments can be made by cheque or bank transfer.(sterling or euro)
  5. We will accept payments made by third parties ( such as other members of your party) provided they are identified as payments made under this contract,

 Cancellation.

1 If you cancel your holiday you must inform us immediately by e-mail or letter. Cancellation letters must be sent to the address on the booking form, verbal cancellations will not be accepted.

2. the holding deposit is non- refundable in any case but is the only charge if cancelling 8 weeks or more in advance of your booking. Later date cancellation charges are as follows:

Number of days prior to departure,
following receipt of cancellation letter
 Cancellation Charge
56 days (8 weeks) or more Deposit
42-55days (6-8 weeks) Deposit + 25% of balance paid
29-42 days (4-6 weeks)  Deposit + 50% of balance paid
8-28 days (1-4 weeks)  Deposit + 75% of balance paid
7 days or less 100% (deposit and balance paid) 

   3.  We reserve the right to cancel any booking and accept no responsibility for any losses that may be incurred. However, if for any reason, we have to cancel your booking, we will refund all payments we have received from you.

  4. It is your responsibility to ensure that your insurance covers you for any losses you may incur following any cancellation.

Security deposit and insurance.

  1. A security deposit of £300 is required with all bookings (as an indemnity against loss or damage to property its fittings, fixtures and contents) It will be payable by a separate cheque with the final balance. Your liability is not limited to the amount of the security deposit and you should ensure that you are adequately insured. Once the property has been inspected by our property caretaker, the security deposit, less applicable deductions, will be returned to you upon your arrival home.  

    2. We strongly advise you to have insurance cover for at least the following risks:
        a) liability for accidental damage to the property;
        b) cancellation;
        c) medical & emergency expenses. 

  1. Personal possessions are not covered by property owners insurance.    

 The property.

You agree to

  1. Treat the property with care and consideration and report any damage or breakages to the caretaker for the property prior to departure or, if significant as soon after its occurrence as possible.
  2. Ensure that no member of your party behaves in a manner likely to cause damage to the property or its contents, or offence or danger or distress to others.
  3. Leave the property clean and tidy at the end of your holiday otherwise a final cleaning charge will be made.
  4. Not to exceed the maximum number of people permitted to reside there. ( only guests named on the booking form are allowed to stay in the property) and not to sublet the property.
  5. The parking of caravans or pitching of tents is forbidden.
  6. Pets are not allowed.
  7. There is a no –smoking policy in the villa.
  8. Hot water is included in the rental cost all year round. For rental between 1st October and the end of April, heating will be available for use in the villa .This will be charged for separately at cost.
  9. Bed linen, tea towels and bathroom towels are provided and changed weekly. Pool/ beach towels are not supplied.

 In the event of a breach of clauses 1or 2 of the above (the property), you will be asked to vacate the property and the contract will terminate without refund or compensation.  

Arrival and departure.

  1. Please check in between 4pm – 6pm on the arrival date (unless special arrangements are agreed in advance)
  2. Please vacate the property by 10:00 am on the day of your departure, to allow cleaning before the next guests arrive
          (all times are local French time)
    3.   Please note changeover day is a Saturday
.

 Liability.

  1. We accept no responsibility whatsoever for any death, personal injury, loss or damage of any kind.
  2. We accept no liability for loss or damage to personal effects.
  3. The swimming pool is used entirely at your own risk, children and non-swimmers should be supervised at all times as we can accept no liability. The pool does not have any depth markings and therefore the depth should be checked before use. Diving into the pool is at your own risk .Please keep glasses and bottles away from the pool, use only unbreakable plastic glasses around the poolside. Any glass in the pool will result in loss of the entire security deposit.
  4. The presence of animals or insects is inevitable in the South of France.

 Force  Majeure.

We cannot accept any liability for compensation where performance or prompt performance of our contractual obligations is prevented or affected by reasons outside our control or by circumstances amounting to force majeure.

Law.  
These terms and conditions to which they apply are governed in all aspects by English law and the English courts only shall have jurisdiction in relation to them.

 

Villa Azur, Les Issambres - Contact Mark Ewer
 
Tel(Day/Eve):01625 575963 (answerphone if not there) Fax:01625 576474
e-mail:
markewer@btinternet.com